These Good Practice Guidelines for Registered Training Organisations can benefit training organisations, individual trainers, teachers and employers planning, developing, designing and evaluating short courses.

These Guidelines may be used as a method of:

• assisting them to meet market, community and client needs
• planning and documenting their short course activities
• considering and documenting future short course activities and pathways
• considering and documenting clients’ outcomes
• recording and monitoring client satisfaction
• considering administrative effort
• targeting promotion and marketing
• developing business in a competitive short course market
• comparing their practices with examples in the Victorian Vocational Education and Training (VET) sector